Tuesday, September 16, 2008

Negotiation with Email

In today’s fast moving business environment, emails have a special place in our daily work. Although it can never replace face to face negotiation, everybody still heavily relies on email communication on business negotiations.
Email is very useful tool for all type of communication but it still have some problems:
Email lacks facial expression and voice tone, this makes it very difficult for the recipients to understand the overall mood.
Email does not help to build rapport which makes relationships very fragile in case of a conflict.
Since email communication is not very formal, it is very easy to get careless.
In order to make sure to overcome these pitfalls and conduct effective communication and negotiation through email, some improvements can be done and some special points can be taken into account:
We can take the control in writing, we can manage the direction and do not let the negotiation go off track.
We can establish a common ground assuring that parties have the same understanding
We can always achieve to write in calm and powerful language.
We can use supporting documents when needed
Instead of using a complicated and sophisticated language, we can write with a focused vocabulary.
We can take advantage of taking our time before replying to a message, in face to face negotiation we do not have this luxury.
We can add rapport building content to our email messages such as "By working together to achieve our mutual interests we have made great progress," or "The trust and flexibility you have demonstrated has made it a fulfilling experience to work with you and your company." This would help in some degree to overcome the difficulties of building relationship.
We do not write emails as long as possible, short and right to the point is always better.
Even if we suspect that we have been insulted, we still write in calm and kind manner.

Vedat YOZKAT

New Generation Printing Techniques

What is the need?
Printing sensitive documents in today's office environments is becoming increasingly difficult. In addition, preventing unauthorized use of expensive printers is cost saving for companies. On top of that, having centralized printing solutions have been proven to have great results in reducing paper waste and reduce the energy need, this has a great environmental impact for the companies. Because high costs and IT logistics prevent users from having their own personal printers, this is a dilemma faced by large and small companies.
Everybody thinks their documents are highly sensitive and confidential. Everybody wants their own private printer.
Keeping too many printers in the office increases the operation and maintenance cost.

Solution:
Printing solutions designed to help companies and organizations gain control over their printing costs and document security.
• Documents follow users to their choice of printer
• Control user’s access to printers
• Recover print and copy costs by charging users or groups, either fully or partly
• Turn any public workgroup printer into a personal printer
• Maximize security by encrypting print data on the network
• Utilize printers better
• Reduce paper usage and help reduce deforestation
• Reduce the energy wasted

How does it work:
1. Click Print














2. Your Document Stays in the database until you need it.













3. Go to any printer and scan your card











4. Your document is pulled from the database & printed.

















Other than printing, these devices can be used as photocopier and scanner also.

Benefits:
Access control: Personal card to control printers access and usage.
Increased security : Documents print only after the user has identified himself at the printer.
Decreased waste: Minimize costs due to documents that never get collected or are collected by the wrong person by mistake.
Accounting: Costs monitored and logged on user or user-group basis.
Flexibility: Print jobs follow users to their choice of printer.
Environmental effects: Reduce the paper consumption, reduce the energy wasted

Vedat YOZKAT

Stress Caused by Technology

Technology is designed to make our lives easier. However, nowadays technology itself has become the major player rather than the supporting actor. We come to work to check our emails, we live with our Blackberry devices, cannot do without checking our social network accounts. Whereas, emails are just tools to improve our communication with the other parties, Smartphone devices again a way to be in reach all the time, social networks is designed to find and to be found. After awhile, using these tools has become our job and we lost the very reason behind the use of technology.
As our works become increasingly dependent on technology, it is inevitable that the very things designed to make our jobs easier will be also cause of stress in the workplace: overwhelming number of emails, calls, computers, card readers, printers, faxes, telephones etc. etc. Stress caused by such overwhelming technology is called technostress.

Technostress have the biggest impact for those who use computers and other technical equipments for many hours during their working day. We all spend a lot of time around these devices and of course we are also under a lot of stress not only because of the nature of our jobs but also because of the tools we use.

So how should we deal with it?
We should try to learn the systems we are using, knowing our systems will help us feel more comfortable around them.
We should try to work on one task at a time, working on several things at once might cause stress.
When we take a break, we should try to detach ourselves from computers, telephones and smartphone devices.
Instead of smoking at the break, we should try to get some fresh air.
Instead of struggling with technical problems, we should try to get help from the fine people of the IT departments.
We should try to relate with real life people instead of poking people on the Internet.
Physical comfort would also help to ease the stress, we should try to have a comfortable seat and keep our monitors at the eye level with a reasonable distance.
We should try to keep our email addresses as confidential as possible to avoid receiving extended number of email messages.
After all, technology is here to ease our jobs and help us work more productively, we should make a use of it without letting it use us.

Vedat YOZKAT